FAQs for American Heart Association certification for CPR, BLS, ACLS, and First Aid classes near Saint Petersburg, Florida. 

When will I receive my certification? Same day American Heart Association certification card upon successful completion.

How do I replace an e-card? If you received your eCard via email from CPR Buddy and already claimed it. Follow this link https://ecards.heart.org/student/myecards?pid=ahaecard.employerStudentSearch to retrieve your eCard certification.

Where can I purchase a provider manual? https://shopcpr.heart.org/courses/bls?audience=59

  • BLS Provider Manual eBook $14.00

  • BLS Provider Manual  printed $16.00

Where do I purchase the online BLS Provider course?

https://shopcpr.heart.org/heartcode-bls $31.00

How do I contact the American Heart association customer service for e-learning products support?

Contact eLearning customer service by email at elearning.help@heart.org  or calling 1-888-242-8883. Open Monday - Friday 9:00 a.m. to 6:00 p.m. IT solutions can be resolved by a Professional Service Specialist.

Cancellation Policy. No refunds will be given for courses. Students may reschedule a course, but three days notification is required. There is a strict "no late admission" policy.

Continuing Education Information.

  • Possible CE/CME 1.0  for BLS Heartcode online courses only. The classroom does not qualify for accreditation.

https://shopcpr.heart.org/heartcode-bls. Contact the AHA for credit.

When does the certification expire? 2 years.