FAQs for American Heart Association certification for CPR, BLS, ACLS, and First Aid classes near Saint Petersburg, Florida.
When will I receive my certification? Same day American Heart Association certification card upon successful completion.
When does the certification expire? 2 years.
​
How to access AHA eCard(s).
​
Contact the American Heart association customer service for e-learning products support. Customer service by email at elearning.help@heart.org or calling 1-888-242-8883. Open Monday - Friday 9:00 a.m. to 6:00 p.m. IT solutions can be resolved by a Professional Service Specialist.
​
Cancellation Policy. No refunds will be given for courses. Students may reschedule a course, but three days notification is required. There is a strict "no late admission" policy.
​
​BLS | BASIC LIFE SUPPORT PROVIDER CERTIFICATION
Where can I purchase a provider manual?
-
BLS Provider Manual eBook $14.00
-
BLS Provider Manual printed $16.00
​
Where do I purchase the online BLS Provider course?
$32.50
​
Continuing Education Information.
-
Possible CE/CME 1.0 for BLS Heartcode online courses only. The classroom does not qualify for accreditation. Contact the AHA for credit.
ShopCPR Customer Support
Phone: 1-888-CPR-LINE (277-5463); available Monday – Friday, 8:00 a.m. – 6:00 p.m., Central Time
Email: ShopCPR@email.ShopCPR.Heart.org.
​
​​ACLS | ADVANCED CARDIAC LIFE SUPPORT PROVIDER CERTIFICATION
​Can I register for the ACLS renewal course if my card has expired? Yes.
Is the current BLS card a requirement to attend the ACLS renewal course.? No, it is not, but adult BLS skills will be required to be performed. Your employer will make a BLS card a mandatory requirement.
Can I receive a BLS card the same day as an ACLS class? Yes, you can challenge the exam, including children and infants, or take heart code online to guarantee success.
​
What is the link for the mandatory ACLS pretest?
​
Where can I purchase the HeartCode ACLS™ e-learning course?
​