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FAQs for American Heart Association certification for CPR, BLS, ACLS, and First Aid classes near Saint Petersburg, Florida. 

When will I receive my certification? Same-day American Heart Association certification card upon successful completion.

When does the certification expire? 2 years.

How to access AHA eCard(s).

Contact the American Heart Association customer service for e-learning product support. Customer service by email at  or calling 1-888-242-8883. A Professional Service Specialist can resolve IT solutions Monday - Friday, 9:00 a.m. to 6:00 p.m..

Cancellation Policy. No refunds will be given for courses. Students may reschedule a class, but three days' notification is required. There is a strict "no late admission" policy.


Where can I purchase a provider manual?

  • BLS Provider Manual eBook $14.00

  • BLS Provider Manual  printed $16.00

Where do I purchase the online BLS Provider course?



Continuing Education Information.

  • Possible CE/CME 1.0  for BLS Heartcode online courses only. The classroom does not qualify for accreditation. Contact the AHA for credit.

ShopCPR Customer Support

Phone: 1-888-CPR-LINE (277-5463); available Monday – Friday, 8:00 a.m. – 6:00 p.m., Central Time



​Can I register for the ACLS renewal course if my card has expired? Yes.


Is the current BLS card a requirement to attend the ACLS renewal course? No, it is not, but adult BLS skills will be required to be performed. Your employer will make a BLS card a mandatory requirement.


Can I receive a BLS card on the same day as an ACLS class? Yes, you can challenge the exam, including children and infants, or take heart code online to guarantee success.

What is the link for the mandatory ACLS pretest?

Where can I purchase the  HeartCode ACLS™ e-learning course?

General Information

What courses does CPRBuddy offer? CPR Buddy provides a range of American Heart Association (AHA) courses, including CPR, Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), First Aid, and Heartcode online with in-person skills sessions.

Are the courses accredited? Yes, all our courses are certified by the American Heart Association (AHA), ensuring that you receive high-quality, evidence-based training that aligns with the latest guidelines in emergency cardiovascular care.

Where is CPRBuddy located? Our training center is located at 301 4th Ave N, St. Petersburg, FL 33701. Check our schedule for upcoming courses and events.

Course Information

 Who can take the courses offered by CPRBuddy? Our courses are suitable for healthcare professionals, teachers, caregivers, and anyone interested in acquiring life-saving skills. We tailor our training to meet the needs of both individuals and groups.

How long is the certification valid? BLS, ACLS, and First Aid certifications are valid for two years. 

Is there a hands-on component in the courses? Our courses include a hands-on component to ensure participants gain practical experience and confidence in applying life-saving techniques.

Registration and Scheduling

How can I register for a course? You can easily register for a course through our website or by contacting our registration team at Check our schedule for upcoming dates.

Can I request a group or corporate training session? Absolutely! We offer group and corporate training sessions. Contact our corporate training coordinator at to discuss your specific needs and schedule.

Certification and Renewal

How do I receive my certification card? Upon successful completion of a course, you will receive an American Heart Association (AHA) certification ecard instantly.

How can I renew my certification? To renew your certification, you can attend a renewal course offered by CPRBuddy. Check our schedule for upcoming renewal courses, and stay informed about any changes in AHA guidelines.

Contact and Support

How can I contact CPRBuddy for additional information? For general inquiries, email us at If you have specific questions about course registration, reach out to our registration team a

What if I have feedback or suggestions? We value your feedback! Share your thoughts and suggestions with us at . Your input helps us improve our courses and services.

Feel free to explore our website for more details, or contact us if you have any questions not covered in our FAQ section. Thank you for choosing CPRBuddy for your life-saving training needs!

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