FAQs for American Heart Association certification for CPR, BLS, ACLS, and First Aid classes near Saint Petersburg, Florida. 

When will I receive my certification? Same day American Heart Association certification card upon successful completion.

When does the certification expire? 2 years.

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How to access AHA eCard(s).

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Contact the American Heart association customer service for e-learning products support. Customer service by email at elearning.help@heart.org  or calling 1-888-242-8883. Open Monday - Friday 9:00 a.m. to 6:00 p.m. IT solutions can be resolved by a Professional Service Specialist.

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Cancellation Policy. No refunds will be given for courses. Students may reschedule a course, but three days notification is required. There is a strict "no late admission" policy.

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​BLS | BASIC LIFE SUPPORT PROVIDER CERTIFICATION

Where can I purchase a provider manual?

• BLS Provider Manual eBook $14.00

• BLS Provider Manual  printed $16.00

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Where do I purchase the online BLS Provider course?

$32.50

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Continuing Education Information.

• Possible CE/CME 1.0  for BLS Heartcode online courses only. The classroom does not qualify for accreditation. Contact the AHA for credit.

ShopCPR Customer Support

Phone: 1-888-CPR-LINE (277-5463); available Monday – Friday, 8:00 a.m. – 6:00 p.m., Central Time

Email: ShopCPR@email.ShopCPR.Heart.org.

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​​ACLS | ADVANCED CARDIAC LIFE SUPPORT PROVIDER CERTIFICATION

​Can I register for the ACLS renewal course if my card has expired? Yes.

 

Is the current BLS card a requirement to attend the ACLS renewal course.? No, it is not, but adult BLS skills will be required to be performed. Your employer will make a BLS card a mandatory requirement.

 

Can I receive a BLS card the same day as an ACLS class? Yes, you can challenge the exam, including children and infants, or take heart code online to guarantee success.

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What is the link for the mandatory ACLS pretest?

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Where can I purchase the  HeartCode ACLS™ e-learning course?

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